IS_/infra.log
ACTIVE · Regional IT Infrastructure Lead @ INTELCIA

Islam Samir Abdullah

Regional IT Infrastructure Lead / On-Prem Data Center & Network Security Lead / Alexandria, Egypt

Senior IT Infrastructure & Network Security Lead with 8+ years of hands-on technical experience across multi-site enterprise networks, on-premises data center design & operations, perimeter defense (FortiGate, Mikrotik), server virtualization (VMware vSphere), and compliance frameworks (PCI-DSS & ISO 27001). Proven track record of managing engineering teams, executing complex infrastructure projects, and maintaining 99.999% SLA uptime.

LinkedIn Profile Classic Portfolio
8+ Years
On-Prem & Network Leadership
99.999%
Data Center & Network SLA
4x Certs
ECSA · CEH · CND · ITI
PCI-DSS
& ISO 27001 Security Hardening
ON-PREMISES DATACENTER & NETWORK SECURITY TOPOLOGY
STATUS: ACTIVE ROUTING | SITE: ALEXANDRIA REGIONAL HQ
DATACENTER FortiGate SD-WAN NGFW & SSL-VPN VMware vSphere ESXi Virtualization Enterprise Voice SIP / Grandstream PBX Zabbix & Nessus Monitoring & Audit QNAP / EMC SAN Data Center Storage Active Directory Win / Red Hat Linux
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Work Experience

SEPTEMBER 2025 — PRESENT CURRENT ROLE

Regional IT Infrastructure Lead

INTELCIA · Egypt Region
  • Lead regional IT infrastructure strategy, data center operations, and technical engineering teams across multiple regional facilities.
  • Drive strategic IT project management and architectural planning aligned with future business growth, overseeing vendor negotiation and cost-optimized hardware procurement.
  • Architect and maintain high-availability enterprise networks, SAN/NAS storage arrays (QNAP, EMC), VMware ESXi clusters, Windows Active Directory, and core client databases.
  • Manage cross-functional network engineering and security teams to enforce system hardening, rapid fault resolution, and continuous risk mitigation.
  • Plan, design, and manage mission-critical corporate voice (Grandstream PBX, SIP trunking) and high-throughput data infrastructure for large-scale operations.
  • Oversee regional network integration, facility rack design, power/cooling redundancy, and supplier SLA compliance across subsidiaries.
JANUARY 2023 — SEPTEMBER 2025 · 2 YRS 9 MOS

Sr. Infrastructure & Security Engineer

INTELCIA · Egypt
  • Designed, implemented, and secured multi-site enterprise infrastructure, deploying FortiGate next-generation firewalls, AlienVault USM, and Nessus vulnerability scanners.
  • Spearheaded server patching, network hardening, and compliance operations for PCI-DSS and ISO 27001 certifications.
  • Monitored 24/7 network performance and physical data center telemetry using Zabbix and PRTG dashboards to ensure high availability.
  • Engineered robust on-premises backup retention policies, SAN storage snapshots, and disaster recovery recovery plans.
MARCH 2021 — SEPTEMBER 2023 · 2 YRS 7 MOS

Network & System Administrator

UX Centers · Silicon Waha, Borg El Arab, Alexandria
  • Installed, configured, and managed high-density enterprise LAN/WAN network systems, Cisco switches, and server racks.
  • Administered Windows Server, Active Directory Domain Services, Group Policies (GPO), DNS/DHCP, and workstation provisioning pipelines.
  • Enforced network security using FortiGate/Mikrotik firewalls, access control lists (ACLs), VPN tunnels, and automated data backups.
  • Troubleshot critical server outages, network loops, and hardware failures, maintaining high operational uptime.
  • Led technical training for junior IT personnel and maintained infrastructure documentation.
JULY 2020 — MARCH 2021 · 9 MOS

Information Technology Specialist

UX Centers · Silicon Waha, Borg Al-Arab, Alexandria
  • Provisioned physical server hardware, operating systems, LAN/WAN routers, and network switches.
  • Managed IP subnet allocations, VLAN segmentation, and endpoint security options across corporate computers.
  • Performed diagnostic hardware repair, firmware upgrades, and routine maintenance to prevent system downtime.
JULY 2019 — JANUARY 2020 · 7 MOS

IT Help Desk Support

El-Ola Steel Group · Alexandria Governorate, Egypt
  • Installed, modified, and repaired hardware workstations, network printers, and core software applications.
  • Ran diagnostic programs to resolve LAN/WAN connection issues and hardware failures.
  • Maintained support logs and analyzed recurring technical malfunctions to improve system reliability.
SEPTEMBER 2017 — JULY 2019 · 1 YR 11 MOS

Maintenance Engineer

Technology Mall · Alexandria Governorate, Egypt
  • Repaired PC, laptop, mobile, and CCTV hardware components.
  • Installed structured Ethernet networks, routers, and Mikrotik firewall setups for business clients.
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Core Skills & Technology Stack

Firewalls & Network Security
FortiGate NGFW & SD-WAN Mikrotik Security AlienVault USM Nessus Vulnerability Scanner PCI-DSS Compliance ISO 27001 Compliance Penetration Testing Threat Analysis Server Hardening SSL-VPN & IPsec CTF Player
On-Prem Data Center & Servers
On-Prem Data Center Design Rack Architecture & Power VMware vSphere / ESXi QNAP NAS Storage EMC SAN Storage Windows Server & Active Directory Red Hat Enterprise Linux Disaster Recovery & Backups Hardware Maintenance
Network Architecture & Voice
Enterprise LAN / WAN Architecture Cisco Switches & Routers Cisco Meraki VLAN Segmentation & Subnetting Fiber Optic Networks Structured Cabling Zabbix Monitoring PRTG Network Monitor Grandstream VoIP PBX SIP Trunking ManageEngine & Spiceworks
Management & Scripting
Technical Team Leadership IT Infrastructure Project Management Strategic IT Planning Cost-Effective Procurement Supplier & Vendor Management SLA & Uptime Governance Python (Automation & Sec) PowerShell Scripting C# (.NET Utilities)
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Certifications & Professional Credentials

ECSA

EC-Council Certified Security Analyst

EC-Council Professional Certification

CEH

Certified Ethical Hacker

EC-Council Professional Certification

CND

Certified Network Defender

EC-Council Professional Certification

ITI

Technical Diploma in Penetration Testing

Information Technology Institute (ITI), Egypt

MCSA CCNA Red Hat CCNA-Sec Linux-Sec
Specialized Telecom & Network Infrastructure Trainings
  • Fiber Optic Infrastructures — Telecom Egypt (2015)
  • OCB Telephone Exchange Installation & Maintenance — Telecom Egypt (2014)
  • Infrastructure of Electricity Networks — Alexandria Electricity Distribution Co. (2013)
  • IT Security: Defense Against the Digital Dark Arts
  • Definitive Ethical Hacking & Python Automation Courses
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Education & Recognition

Academic Credentials
2020
Technical Diploma, Penetration Testing
Information Technology Institute (ITI), Egypt
2011 – 2016
BA, Communication & Electronics Engineering
El Nile University, Egypt · Overall Grade: Very Good
State & National Honors
  • 3rd Place Winner — "IbTiecar" Innovation Competition
    Ministry of Communications and Information Technology (MCIT), Embedded Systems Engineering Section.
  • Finalist — Egyptian Engineering Day (EED)
    Selected among top nationwide engineering graduation projects.
  • State Award Winner
    Honored by the Egyptian Scientific Research Academy for technical research excellence.
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